Technology & SaaS Implementation Guide
Governing AI in technology companies requires balancing rapid innovation with security and compliance.
Industry Overview
┌─────────────────────────────────────────────────────────────────────────────┐
│ TECHNOLOGY & SAAS AI GOVERNANCE LANDSCAPE │
├─────────────────────────────────────────────────────────────────────────────┤
│ │
│ AI USE CASES COMPLIANCE REQUIREMENTS │
│ ───────────── ───────────────────────── │
│ • AI-Powered Products • SOC 2 Type II │
│ • Customer Support Bots • ISO 27001 │
│ • Code Generation • GDPR │
│ • Data Analytics • CCPA │
│ • Recommendation Engines • Customer Contracts │
│ • Internal Automation • AI Ethics Policies │
│ │
│ ┌────────────────────────────┐ │
│ │ SHIP FAST, STAY SAFE │ │
│ │ ────────────────────── │ │
│ │ SCBE enables rapid AI │ │
│ │ deployment without │ │
│ │ sacrificing security │ │
│ └────────────────────────────┘ │
│ │
└─────────────────────────────────────────────────────────────────────────────┘
Use Case: Multi-Tenant AI Platform
Problem
SaaS platforms serving multiple customers need tenant isolation for AI operations.
Solution Architecture
┌─────────────────────────────────────────────────────────────────┐
│ MULTI-TENANT AI GOVERNANCE │
├─────────────────────────────────────────────────────────────────┤
│ │
│ Customer A Customer B Customer C │
│ │ │ │ │
│ ▼ ▼ ▼ │
│ ┌────────┐ ┌────────┐ ┌────────┐ │
│ │Tenant A│ │Tenant B│ │Tenant C│ │
│ │AI Agent│ │AI Agent│ │AI Agent│ │
│ └────┬───┘ └────┬───┘ └────┬───┘ │
│ │ │ │ │
│ └───────────────────┼───────────────────┘ │
│ │ │
│ ▼ │
│ ┌─────────────────────────────────────────────────────────┐ │
│ │ SCBE Platform │ │
│ ├─────────────────────────────────────────────────────────┤ │
│ │ │ │
│ │ Tenant Isolation: │ │
│ │ ┌──────────────┐ ┌──────────────┐ ┌──────────────┐ │ │
│ │ │ Tenant A │ │ Tenant B │ │ Tenant C │ │ │
│ │ │ Namespace │ │ Namespace │ │ Namespace │ │ │
│ │ │ ────────── │ │ ────────── │ │ ────────── │ │ │
│ │ │ Policies │ │ Policies │ │ Policies │ │ │
│ │ │ Audit Logs │ │ Audit Logs │ │ Audit Logs │ │ │
│ │ │ Trust Scores│ │ Trust Scores│ │ Trust Scores│ │ │
│ │ └──────────────┘ └──────────────┘ └──────────────┘ │ │
│ │ │ │
│ │ Cross-Tenant Protection: │ │
│ │ ✓ Data cannot leak between tenants │ │
│ │ ✓ One tenant's AI cannot affect another │ │
│ │ ✓ Separate encryption keys per tenant │ │
│ │ │ │
│ └─────────────────────────────────────────────────────────┘ │
│ │
└─────────────────────────────────────────────────────────────────┘
Configuration
# saas-multi-tenant-policy.yaml
tenancy:
mode: "multi-tenant"
isolation: "strict"
tenant_defaults:
trust_thresholds:
allow: 0.70
quarantine: 0.30
validators:
count: 3
quorum: 2
tenant_overrides:
enterprise_tier:
validators:
count: 5
quorum: 4
custom_policies: enabled
standard_tier:
validators:
count: 3
quorum: 2
custom_policies: limited
Use Case: AI-Powered Code Generation
Problem
AI code assistants need guardrails to prevent generating insecure code or accessing unauthorized repositories.
Solution
┌─────────────────────────────────────────────────────────────────┐
│ CODE GENERATION AI GOVERNANCE │
├─────────────────────────────────────────────────────────────────┤
│ │
│ Developer Request: "Generate authentication middleware" │
│ │
│ ┌─────────────────────────────────────────────────────────┐ │
│ │ SCBE Evaluation │ │
│ ├─────────────────────────────────────────────────────────┤ │
│ │ │ │
│ │ Security Checks: │ │
│ │ ✓ No hardcoded credentials in output │ │
│ │ ✓ Uses approved authentication libraries │ │
│ │ ✓ Follows OWASP guidelines │ │
│ │ ✓ No SQL injection vulnerabilities │ │
│ │ ✓ Proper input validation │ │
│ │ │ │
│ │ Repository Access: │ │
│ │ ✓ Developer has access to target repo │ │
│ │ ✓ Code matches project language/framework │ │
│ │ ✗ Attempted access to restricted internal repo │ │
│ │ │ │
│ │ Trust Score: 0.72 │ │
│ │ Decision: ALLOW with modifications │ │
│ │ Action: Redact references to restricted repo │ │
│ │ │ │
│ └─────────────────────────────────────────────────────────┘ │
│ │
│ Generated Code (Sanitized): │
│ ────────────────────────── │
│ // Authentication middleware │
│ const authenticate = async (req, res, next) => { │
│ const token = req.headers.authorization?.split(' ')[1]; │
│ if (!token) return res.status(401).json({error: 'Unauth'}); │
│ try { │
│ const decoded = await verifyToken(token); // Approved lib │
│ req.user = decoded; │
│ next(); │
│ } catch (err) { │
│ return res.status(401).json({error: 'Invalid token'}); │
│ } │
│ }; │
│ │
└─────────────────────────────────────────────────────────────────┘
Use Case: Internal Automation
Problem
AI automating internal processes (DevOps, HR, Finance) needs appropriate access controls.
Solution
┌─────────────────────────────────────────────────────────────────┐
│ INTERNAL AUTOMATION GOVERNANCE │
├─────────────────────────────────────────────────────────────────┤
│ │
│ DevOps AI HR AI Finance AI │
│ │ │ │ │
│ │ "Scale cluster" │ "Send offer" │ "Pay" │
│ │ │ │ │
│ ▼ ▼ ▼ │
│ ┌─────────────────────────────────────────────────────────┐ │
│ │ SCBE Platform │ │
│ ├─────────────────────────────────────────────────────────┤ │
│ │ │ │
│ │ Department Policies: │ │
│ │ │ │
│ │ DevOps: │ │
│ │ • Auto-approve: Scale up to 2x │ │
│ │ • Quarantine: Scale 2x-5x │ │
│ │ • Deny: Scale >5x, production delete │ │
│ │ │ │
│ │ HR: │ │
│ │ • Auto-approve: Schedule interviews │ │
│ │ • Quarantine: Send offers │ │
│ │ • Deny: Terminate employees │ │
│ │ │ │
│ │ Finance: │ │
│ │ • Auto-approve: Payments < $1000 │ │
│ │ • Quarantine: Payments $1000-$10000 │ │
│ │ • Deny: Payments > $10000 without CFO approval │ │
│ │ │ │
│ └─────────────────────────────────────────────────────────┘ │
│ │
└─────────────────────────────────────────────────────────────────┘
Compliance Mapping
SOC 2 Type II
| SOC 2 Criteria | SCBE Feature |
|---|---|
| CC6.1 Security | Trust-based access control |
| CC6.2 Access Provisioning | Policy-based authorization |
| CC6.3 Access Removal | Automatic revocation |
| CC7.1 System Operations | Real-time monitoring |
| CC7.2 Change Management | Policy version control |
ISO 27001
| ISO Control | SCBE Feature |
|---|---|
| A.9 Access Control | Multi-factor, trust-based |
| A.12 Operations Security | Audit logging |
| A.14 System Development | Secure CI/CD integration |
| A.18 Compliance | Automated compliance checks |
GDPR
| GDPR Article | SCBE Feature |
|---|---|
| Art 5 Principles | Data minimization enforcement |
| Art 25 Privacy by Design | Built-in privacy controls |
| Art 30 Records | Complete processing records |
| Art 32 Security | Post-quantum encryption |
| Art 33 Breach Notification | Real-time incident detection |
CI/CD Integration
┌─────────────────────────────────────────────────────────────────┐
│ CI/CD PIPELINE INTEGRATION │
├─────────────────────────────────────────────────────────────────┤
│ │
│ Developer │
│ │ │
│ │ git push │
│ ▼ │
│ ┌────────────┐ ┌────────────┐ ┌────────────┐ │
│ │ Build │────▶│ Test │────▶│ SCBE │ │
│ │ │ │ │ │ Check │ │
│ └────────────┘ └────────────┘ └─────┬──────┘ │
│ │ │
│ ┌──────────────┼──────────────┐ │
│ │ │ │ │
│ ▼ ▼ ▼ │
│ ┌────────┐ ┌────────┐ ┌────────┐│
│ │ ALLOW │ │QUARANTINE │ DENY ││
│ │ │ │ │ │ ││
│ │ Deploy │ │ Review │ │ Block ││
│ └────────┘ └────────┘ └────────┘│
│ │
│ SCBE CI Checks: │
│ • No secrets in code │
│ • AI-generated code reviewed │
│ • Dependency vulnerabilities scanned │
│ • License compliance verified │
│ • Performance impact assessed │
│ │
└─────────────────────────────────────────────────────────────────┘
GitHub Actions Integration
# .github/workflows/scbe-check.yml
name: SCBE AI Governance Check
on: [push, pull_request]
jobs:
scbe-check:
runs-on: ubuntu-latest
steps:
- uses: actions/checkout@v4
- name: SCBE Evaluation
run: |
curl -X POST $/api/v1/evaluate \
-H "X-API-Key: $" \
-d '{
"agent_id": "github-actions",
"action": "deploy",
"context": {
"repo": "$",
"branch": "$",
"commit": "$"
}
}'
Team Collaboration
Security + Engineering Workflow
WEEKLY RHYTHM
─────────────
Monday: Policy review meeting
└── Security ──▶ Propose changes ──▶ Engineering review
Wednesday: AI incident review
└── Any QUARANTINE decisions ──▶ Joint analysis
Friday: Metrics review
└── Trust score trends ──▶ Threshold adjustments
ASYNC
─────
Pull Requests: Security auto-review via SCBE
└── Blocks deploy if DENY
└── Flags for review if QUARANTINE
Alerts: Real-time to #security-alerts
└── <15min response SLA for critical
API Rate Limiting Configuration
# Rate limits for SaaS deployment
rate_limits:
global:
requests_per_second: 10000
burst: 15000
per_tenant:
free_tier:
requests_per_minute: 60
daily_limit: 1000
pro_tier:
requests_per_minute: 600
daily_limit: 50000
enterprise_tier:
requests_per_minute: 6000
daily_limit: unlimited
Implementation Timeline
| Week | Activities | Deliverables |
|---|---|---|
| 1 | Discovery | AI inventory, compliance gaps |
| 2 | Design | Tenant model, policy framework |
| 3-4 | Integration | API integration, CI/CD setup |
| 5 | Testing | Load testing, security testing |
| 6 | Launch | Production deployment |